Shipping Policy
Yes, we offer free shipping on all orders above $19.99. For orders below $19.99, a flat shipping fee of $7 will be charged.
We deliver across all states in the United States except for Hawaii, Alaska, Guam, Puerto Rico, and the Virgin Islands.
Orders are dispatched within 3 working days of being placed. Standard delivery time is between 5 to 12 days. Shipment details, including tracking information, will be shared with you via email once your order is dispatched.
If your product arrives defective or damaged, you are eligible for free returns or a replacement. Please email us at admin@finelivingco.com with an image of the defective or damaged item. We will process your replacement or refund within 7 working days.
If you receive a wrong product, we offer a free replacement. Please contact us at admin@finelivingco.com with the details of the incorrect item, and we will arrange for a replacement.
Once your order is dispatched, you will receive an email with shipment details and tracking information. You can use this information to track your order until it reaches you
For any inquiries, please email us at admin@finelivingco.com. Our customer service team is here to assist you and will respond to your query as soon as possible.