Shipping Policy

Do you offer free shipping?

Yes, we offer free shipping on all orders above $50. For orders below $50, a flat shipping fee of $15 will be charged.

Where do you deliver?

We deliver across all states in the United States except for Hawaii, Alaska, Guam, Puerto Rico, and the Virgin Islands.

What are your shipping times?

Orders are dispatched within 3 working days of being placed. Standard delivery time is between 5 to 12 days. Shipment details, including tracking information, will be shared with you via email once your order is dispatched.

What if my product is defective or damaged?

If your product arrives defective or damaged, you are eligible for free returns or a replacement. Please email us at admin@finelivingco.com with an image of the defective or damaged item. We will process your replacement or refund within 7 working days.

What if I receive a wrong product?

If you receive a wrong product, we offer a free replacement. Please contact us at admin@finelivingco.com with the details of the incorrect item, and we will arrange for a replacement.

How do I track my order?

Once your order is dispatched, you will receive an email with shipment details and tracking information. You can use this information to track your order until it reaches you

How can I contact customer service?

For any inquiries, please email us at admin@finelivingco.com. Our customer service team is here to assist you and will respond to your query as soon as possible.

We hope this FAQ helps answer your questions about our shipping and returns policies. Thank you for shopping with Fine Living Co.!